STORM DAMAGE CLAIMS PROCESS
Here's a step-by-step process for how Peak Pro Roofing progresses through the claims process with the homeowner for storm damage roofing repairs and replacements:
Step One:
Inspection of Damages
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Our team first conducts a thorough inspection of the roof and exterior of the home to assess the storm damage and recommend the necessary repair or replacement work. This step ensures accurate identification of all issues and allows us to provide a comprehensive plan for restoring the roof's integrity.
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Benefit to the homeowner: A professional inspection ensures that all damages are properly evaluated, and the recommended work addresses all necessary repairs, minimizing the risk of further problems.
Step Two:
Insurance Adjuster Appointment
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You let us known when the adjuster schedules your home inspection from the insurance. We make ourselves available for that appointment with the homeowner's insurance adjuster. The adjuster assesses the damages and provides their evaluation.
Benefit to the homeowner: Our presence during the adjuster appointment ensures that all damages are properly documented and included in the insurance claim, maximizing the chances of an appropriate settlement.
Step Three:
Scope of Loss Issued
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The insurance company issues a Scope of Loss document, outlining the approved repairs or replacement work and the coverage provided.
Benefit to the homeowner: The Scope of Loss document clarifies the extent of coverage and serves as a reference for both the homeowner and Peak Pro Roofing, ensuring transparency and accuracy throughout the project.
Step Four:
Collect First Insurance Check
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We collect the initial insurance check, which covers the cost of materials required for the project.
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Benefit to the homeowner: The homeowner is relieved of the financial burden of purchasing the materials, as the insurance check directly covers this expense.
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Note: If your mortgage company is also added on the check, you will have to send it to the mortgage company to endorse it and send back to you before you will be able to have the funds available in your own account for the first payment.
Step Five:
Schedule Materials and Labor
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We schedule the necessary materials and skilled labor to complete the roof repair or replacement, as well as any related repairs resulting from the storm damage.
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Benefit to the homeowner: Proper scheduling ensures timely completion of the work, minimizing inconvenience and restoring the roof's functionality and protection as soon as possible.
Step Six:
Complete Repairs or Replacements
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Our team carries out all the approved repairs or replacements, following industry best practices and using high-quality materials. We ensure exceptional workmanship and attention to detail.
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Benefit to the homeowner: The homeowner can have peace of mind knowing that the repairs or replacements are being conducted by skilled professionals, resulting in a safe and well-protected roof.
Step Seven:
Submit Proof of Completed Work
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We provide the insurance company with documented proof of the completed work, including photographs and detailed reports.
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Benefit to the homeowner: Submitting proof of completed work expedites the insurance claim process and helps ensure a prompt release of the final insurance check.
Step Eight:
Receive Final Insurance Check & Make Final Payment
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Once the insurance company verifies the completed work, they issue the final insurance check. At this point the final payment can be made to Peak Pro Roofing.
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Benefit to the homeowner: The homeowner receives the remaining funds owed for the completed work, allowing them to finalize payment to Peak Pro Roofing without any additional financial burden.
​By following this step-by-step process, Peak Pro Roofing aims to provide a smooth and efficient claims experience for homeowners, ensuring timely and high-quality storm damage repairs or replacements while maximizing insurance coverage.